Help and frequently asked questions
Straightforward answers about planning, AI-generated material, pricing, payments, privacy, and support.
What does MyClass help with?
The tools help organise a goal into a plan, practice, and reviewable progress signals. They do not guarantee scores, exam results, or admission outcomes.
Should I rely on every AI-generated answer?
No. Generated material can be incomplete or incorrect. Check important information with a qualified person or reliable source.
Where do prices and included items come from?
The pricing page loads active plan-catalogue data. If it cannot load, no estimated price is shown, and the server confirms the price again before order creation.
What should I review before paying?
Review the selected plan, billing cycle, payment method, renewal, cancellation, and refund terms shown during checkout.
How is learner feedback published?
Public feedback requires provenance, consent, anonymisation, and approval checks. We do not invent substitute testimonials when none are publishable.
How can I get support?
Use the LINE or email channel listed on the contact page. Response time depends on support availability.